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Privacy policy

1. General Information

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services. We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable legal acts.

2. Personal Data We Collect

We may collect and process the following personal data:

  • identification data (name, surname);
  • contact information (email address, phone number, postal address);
  • payment and billing information (processed by payment service providers);
  • order and transaction data;
  • technical data (IP address, browser type, device information);
  • website usage data (pages visited, actions performed).

3. Purposes of Data Processing

Your personal data may be processed for the following purposes:

  • to provide and manage our services;
  • to process and fulfill orders;
  • to communicate with you regarding orders or inquiries;
  • to process payments and prevent fraud;
  • to improve website functionality and user experience;
  • to comply with legal obligations;
  • (with your consent) to send marketing communications.

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • performance of a contract;
  • compliance with legal obligations;
  • legitimate interests pursued by us;
  • your consent, where required.

5. Data Retention Period

We retain your personal data only for as long as necessary to achieve the purposes for which it was collected or as required by applicable laws.

6. Data Sharing and Transfers

Your personal data may be shared with:

  • payment service providers;
  • delivery and logistics partners;
  • IT and hosting service providers;
  • accounting and legal service providers;
  • public authorities, when required by law.

We do not sell or rent your personal data to third parties.

7. Cookies and Tracking Technologies

We use cookies and similar technologies in accordance with our Cookies Policy. Cookies help us improve website functionality, analyze traffic, and enhance user experience.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, disclosure, or alteration.

9. Your Rights

You have the following rights regarding your personal data:

  • the right to access your personal data;
  • the right to rectify inaccurate or incomplete data;
  • the right to request erasure of your data (“right to be forgotten”);
  • the right to restrict data processing;
  • the right to data portability;
  • the right to object to data processing;
  • the right to withdraw consent at any time (where processing is based on consent);
  • the right to lodge a complaint with a supervisory authority.

10. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this website and will take effect from the date of publication.

12. Contact Information

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us using the contact details provided on this website.